FAQ
Some of the most common questions we are asked are listed below. If you can’t find an answer to your question here, then please contact us using our e-mail.
Q- How long does it take for a design to be completed?
A- The timescale of a project is generally dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation of a site is waiting for content (text/images) to be sent to us by the client.
Q- I would like you to design my site, what do I need to do now/what is the process?
A- If you would like to use our services all you need to do is inform us of the domain name you would like to use and send us a brief idea of your requirements.
Q- Do I need to buy a domain name and hosting?
A- Yes, you need to buy a domain name and hosting but If you have any question for this process we would like to help you.
Q- How much will it cost?>
A- The cost of a website varies, depending upon the type of site you require. A basic 5 pages web site will cost approx $590, a simple ECommerce site $2290. Obviously each site has to be treated on it’s individual requirements, but these figures should give you an idea of a ballpark figure.
Q- Do I need to send a deposit for the work?
A-We request a 50% deposit for all standard sites. The balance of payment is then due on completion of the project. Payment can be made by cheque, or by PayPal with your any creditcard or debitcard.
Q- What do I get for my money?
A- We aim to give all of our clients “value for money” websites. Granted you may find a cheaper offer out there and no doubt a lot more expensive solutions.
Q- Will we need to have a meeting?
A- In the majority of cases a meeting isn’t necessary and 90% of our sites are generally completed with contact via email and telephone only.
Q- What is ftp?
A- FTP (File Transfer Protocol) is a method of transferring files (web pages for example) from your local PC to your web server. There are a variety of free ftp software programs available on the Internet and they enable you to update your website pages at any given time. When a hosting package is purchased “ftp details”, consisting of the host name, User ID and password are sent to us. Upon completion of the website and receipt of payment for any work carried out, we then send these details to the client.
Q- How do I get listed in Google?
A-It is free to submit to Google and you can do that here. We submit all websites we design to Google, Yahoo! and DMOZ.